Your operations, your talent, your India strategy — one partner.

KBDS runs business processes, builds Global Capability Centres from the ground up, sources the people who power them, and trains the teams who lead them.

Book a discovery call Explore our practices

45 minutes. No deck. An honest answer on fit.

Business Process Outsourcing

Billing, finance & accounting, document and support operations — owned end to end under real SLAs.

Explore BPO →

Global Capability Centres

Your own India centre, built from scratch — entity, space, talent, and operations — then handed to you.

Explore GCC builds →

Manpower Consulting

Permanent hiring, staff augmentation, and RPO — vetted talent for delivery floors and leadership desks.

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Corporate Training & Development

Process, domain, communication, and leadership programs that make teams promotion-ready.

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20+ yrs

Delivery-centre leadership behind every engagement

Integrated practices under one accountable partner

US-hours

Delivery aligned to your business clock, not ours

Named

Analysts, recruiters, and trainers — never a black box

What we do

Four practices. One delivery standard.

Whether we run your process, build your centre, hire your people, or train your teams, the same discipline applies: documented SOPs, measurable outcomes, and named professionals who answer for the work.

Practice 01 · Outsourcing

Business Process Outsourcing

We take the process off your desk — and own it.

Our founding strength. KBDS runs judgment-intensive back-office operations with the process discipline of a large delivery centre, at a commitment size the mid-market can say yes to.

Billing operations & reconciliation
Finance & accounting support
Document & knowledge operations
Customer & back-office support desks
Claims, contracts & loan-file processing
Parallel-run ramp before any cutover

Map a process with us

Practice 02 · GCC

Global Capability Centres

Don't rent capacity forever. Build your own centre.

For organizations ready to own their India operations, KBDS sets up Global Capability Centres from scratch — incorporation, infrastructure, talent, and governance — and transfers a running centre to your control.

Entity setup & statutory compliance
Location, facilities & IT infrastructure
Leadership & team hiring
Process migration & SOP design
Build–Operate–Transfer or co-managed
Ongoing governance & reporting

See the launch path

Practice 03 · Manpower

Manpower Consulting

The right people, screened the way an operator screens.

We staff delivery floors for a living — so our recruiting is grounded in what actually performs on one. From individual roles to full recruitment process outsourcing, every candidate is vetted against the job, not the keyword.

Permanent recruitment
Staff augmentation & contract staffing
Recruitment process outsourcing (RPO)
Leadership & niche-skill search
Volume hiring for operations ramp-ups
Payroll & compliance support

Brief us on a role

Practice 04 · Training

Corporate Training & Development

Teams that are trained by people who run teams.

Our programs are built from live delivery floors, not slide libraries. We prepare new hires to be productive faster, sharpen client-facing communication, and develop the supervisors and managers your growth depends on.

Process & domain onboarding academies
Business communication & client readiness
First-time manager & leadership programs
Quality, compliance & SOP training
Soft-skills & culture alignment
Outsourced L&D for growing companies

Design a program

Global Capability Centres

From signed mandate to a centre you own.

A GCC is not a vendor contract — it's your company, in India. KBDS carries you through five phases, each with a defined exit, so ownership transfers on proof, not promises.

Blueprint

We define what your centre exists to do: functions in scope, target headcount, cost model, location strategy, and the governance structure your board will sign off on. You approve a plan, not a pitch.

You get

Feasibility & cost-of-operations model
Location & talent-market assessment
Phased roadmap with exit gates

Scope your GCC Build–Operate–Transfer, co-managed, or advisory-only — the model fits your risk appetite.

Why KBDS

Operators first. Consultants second.

Most firms advise on operations or run them. KBDS does both — which changes how each practice performs.

Process discipline, mid-market sized

Documented SOPs, layered QA, and transparent reporting on every engagement — in commitments your organization can actually approve.

Prove-it-first ramp-ups

We run parallel with your team until output matches or beats your quality bar. Cutover happens on evidence — for processes and for centres alike.

One partner across the lifecycle

Outsource today, build a GCC tomorrow, hire and train along the way — without re-explaining your business to a new vendor at each step.

Engagement models

Start small. Prove it. Then scale.

Model

Best for

Structure

Pilot Pod

First BPO engagement — proving quality before scaling

2–3 analysts, defined scope, short term with a clear exit

Dedicated Team

Ongoing process ownership

Named FTE team under agreed SLAs, monthly or multi-year

Build–Operate–Transfer

Companies establishing their own GCC

KBDS builds and runs the centre, then transfers it to you

Talent Mandate

Hiring drives, RPO & staff augmentation

Per-role, per-project, or embedded recruiting team

Learning Partnership

Recurring training & leadership development

Program calendar with measured outcomes per cohort

Need automation with your operations? For clients who want workflow automation or AI-enabled tooling alongside delivery, KBDS offers a holistic option through our technology partner — with KBDS remaining your single point of accountability.

Nuvance AI Technologies · Technology Partner

One conversation. An honest answer.

Bring us the process you'd hand off tomorrow, the centre you've been debating, the roles you can't fill, or the team that needs to level up. We'll tell you what fits — and what doesn't.

Book your discovery call

info@kreavate.com · +91 74167 24545